Terms of Service
Welcome to Trend Lab. By using our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.
1. Use of Website
By accessing and using our website, you confirm that you are at least 18 years of age or using the website under the supervision of a parent or legal guardian. You agree not to misuse the website or violate any applicable laws.
2. Products & Orders
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All products listed are subject to availability.
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We reserve the right to cancel any order if an item becomes unavailable or in case of pricing errors.
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We make every effort to display accurate product images and descriptions, but actual products may slightly vary due to lighting or screen resolution.
3. Pricing & Payment
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All prices listed on our store are final and inclusive of applicable charges.
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We offer two payment options: Cash on Delivery (COD) and Advance Payment.
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Payment must be completed as per your chosen method to confirm the order.
4. Shipping
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We provide free shipping across the United Arab Emirates.
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Orders are usually delivered within 2 to 3 working days.
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Delays due to public holidays or unforeseen circumstances may occur, and we appreciate your patience in such cases.
5. Exchange Policy
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We do not accept returns or offer refunds.
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Exchanges are only accepted if the product is damaged, defective, or incorrect.
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Exchange requests must be made within 7 days of delivery.
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For exchange requests, please contact us through the WhatsApp button on our website or use the contact form.
6. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
7. Intellectual Property
All content on this website including text, images, logos, graphics, and designs are the property of Trend Lab and may not be copied, reproduced, or used without our permission.
8. Changes to Terms
Trend Lab reserves the right to modify these Terms of Service at any time. Updates will be posted on this page. Continued use of our website implies your acceptance of any changes.
9. Contact Us
For any questions regarding these Terms of Service or any issue related to your order, please reach out to us through the WhatsApp icon on our website or via the contact form.